After Sales & Service

Veinas Machinery India Pvt.Ltd. has been committed to being a supplier of production and processing solutions across the country, providing users with high-quality and timely pre-sales, sales and after-sales services

1. Quality assurance:

Our company guarantees that the equipment provided to the buyer is produced by the original factory. In order to maintain the normal operation and maintenance of the cooperative equipment, our company guarantees that the machine provided will pass a series of professional instrument tests before leaving the factory

2.Quality Assurance Measures:

1.The company has an independent after-sales service department, which is mainly responsible for after-sales service, technical consultation and other work, ensuring that engineers can provide various technical services at any time.
2. Online service: During working hours (10:00am to 6:00pm), you can contact.
3. Our technicians will conduct regular telephone return visits every month.
4. Return visits from time to time. Our technical engineers will return visits from time to time to solve customer problems.

3. After-sales service commitment:

1. In the case of failure under normal use, enjoy one-year warranty service from the date of purchase.
2. Those belonging to natural consumables are not included in the scope of warranty service.
3. In case of any of the following circumstances, a service fee shall be charged at will, although it is within the scope of warranty service: – Damage or failure caused by improper use or natural disasters, floods, weather, lightning strikes, pests and rats